When it comes to running your business smoothly on Readyhubb, ensuring your policies are clear and effectively enforced is essential. Here's a practical guide on how to make sure your policies are implemented seamlessly:
Additional Policies: In the "Additional Policies" section, located in your business settings under "Additional Info," you have the chance to lay out any extra guidelines or terms not covered elsewhere. This ensures that your clients have all the information they need before booking your services. Here are some examples of what you might include:
Cancellation Policy: Let your clients know about your cancellation rules, including any fees or penalties that might apply. For instance, you might ask for 24 hours' notice for cancellations to avoid a cancellation fee.
Late Arrival Policy: Outline what happens if a client arrives late for their appointment. You could mention that clients who arrive more than 15 minutes late may lose their appointment slot.
Refund Policy: Be clear about when refunds are issued and under what circumstances. For example, you might offer full refunds for cancellations made within a certain timeframe before the appointment.
Additional Payment & Booking Policies: These policies will show up when clients are making a payment and will be linked to both the client and your bookings. They can be found in your business settings under "Terms of Payment." It's important to remember that if you change these policies after a booking is made, it won't affect existing bookings; it will only apply to new upcoming bookings. Here's what you should consider:
Payment Methods: Let your clients know which payment methods you accept. For example, you might say, "We accept cash payments upon arrival or in-app payments via Visa and Mastercard."
Booking Requirements: Outline any prerequisites clients must meet when booking your services. For example, you could ask for their full name, email address, and phone number to confirm their booking.
Additional Fees: Be upfront about any extra charges, such as taxes or service fees. For instance, you might mention that a 10% service tax will be added to the total cost of all bookings.
⚠️ Note: Remember to review and update your policies regularly to keep them current and accurate. By clearly communicating and enforcing your policies on Readyhubb, you can ensure a smooth experience for both you and your clients. If you ever need assistance or have questions, our support team is here to help. We're committed to making your experience on Readyhubb as successful as possible.