Clients on Readyhubb enjoy the flexibility to reschedule or cancel their bookings when necessary. Here's a user-friendly guide to help them navigate the process seamlessly:
How to Reschedule an Appointment on Readyhubb:
Navigate to Bookings: Access the "Bookings" section within your Readyhubb account.
Choose the Booking to Reschedule: Select the booking you wish to reschedule from your list of appointments.
Click on Reschedule: Locate the "Reschedule" option associated with the chosen booking and click on it.
Select the New Appointment Time: Choose the desired new appointment time from the available options.
⚠️ NOTE: For in-app bookings made by clients, client approval is required for rescheduling. Walk-in bookings can be rescheduled without approval.
How to Cancel an Appointment on Readyhubb:
Navigate to Bookings: Go to the "Bookings" section of your Readyhubb account.
Select the Booking to Cancel: Identify the booking you wish to cancel from your list of appointments.
Click on Cancel: Find the "Cancel" option associated with the selected booking and click on it.
⚠️ NOTE: If you cancel a booking with a deposit or a no-show, the deposit is non-refundable. Exercise caution when canceling such bookings. For refunds, you'll need to handle them outside of the app.
By following these simple steps, clients can easily manage their appointments on Readyhubb, whether it's rescheduling for a more convenient time or canceling when necessary. For further assistance, clients can refer to the detailed instructions provided in the Readyhubb Help Center or reach out to our support team. We're here to ensure a smooth and hassle-free experience for our users.