Accessing Automated Messages
Log in to Readyhubb:
Open your Readyhubb app and log in to your professional account.Navigate to Profile:
Go to your Profile section.Open Automated Messages:
Tap Automated Messages under Profile settings to access your messaging dashboard.
Creating a New Automated Message
Start a New Message:
Tap Create Message or the “+” button to begin crafting your message.Add Message Details:
Enter a title and the message content.
Use shortcodes to personalize messages with details such as the client’s first name, last name, booking date, time, and service name.
Tap the “+ Shortcode” button to insert these dynamic details easily.
Select Service and Schedule:
Choose which service(s) the message applies to, or select All Services for global messages.
Then, select when the message should be sent:Booking Confirmed: Sent immediately after a booking is confirmed.
Pre-Appointment Update: Sent before the client’s appointment as a reminder.
After Appointment: Sent after the appointment as a follow-up or thank-you message.
Activate Your Message:
Once you’ve finished customizing and scheduling, toggle Set Message as Active to turn it on.
This ensures your message sends automatically based on your chosen timing.
Editing and Managing Messages
Edit: Tap the pen icon to update your message title, content, or schedule.
Delete: Tap the trash icon to remove a message you no longer need.
Preview: Tap the eye icon (top right) to see exactly how the message will appear to clients.
Save: Once satisfied, tap Save to confirm your updates.
Tips for Using Automated Messages Effectively
Use shortcodes to make every message feel personalized.
Schedule Pre-Appointment Updates to reduce no-shows.
Send After Appointment messages to encourage reviews or rebooking.
Keep messages concise, friendly, and consistent with your brand tone.
⚠️ Note:
The Automated Messages feature is available exclusively for Readyhubb PRO subscribers.
Ensure your subscription is active to access and use this feature.
If you encounter any issues or have questions, please contact Readyhubb Support via:
Profile → FAQ & Help → Ask a Question → Messages.
End Result:
Automated Messages help you maintain consistent, professional communication with your clients—saving time while delivering a seamless booking experience.