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How do I update my billing?

How to Update Billing on Readyhubb: A Step-by-Step Guide

Readyhubb Team avatar
Written by Readyhubb Team
Updated over 10 months ago

Are you experiencing issues with your ReadyHub subscription, such as your pro plan reverting to the free tier due to card problems or expired details? Or perhaps you've recently moved and need to update your billing address. Fear not, as updating your billing information on ReadyHub is a straightforward process. In this guide, we'll walk you through the simple steps to ensure your subscription remains active and uninterrupted.

Reasons to Update Billing:

Before we dive into the steps, let's quickly review the common reasons why you might need to update your billing information on ReadyHub:

  1. Payment Issues: Your pro plan may revert to the free tier due to card-related issues such as expired cards or insufficient funds.

  2. Change of Address: If you've moved to a new location, updating your billing address is essential for accurate invoicing.

  3. Change of Payment Method: You may want to switch to a different card for billing purposes.

Step-by-Step Guide:

  1. Visit ReadyHub Website:

    • Open your web browser and navigate to www.readyhubb.com. Please note that subscription management is only available through the website. It's important to emphasize that this functionality is not accessible via the ReadyHub mobile app.

  2. Log In:

    • If you're a Professional, log in to your account using your credentials.

  3. Switch to Professional Account:

    • If you're logged in as a client, locate the option to switch to a professional account. Once logged in, locate the menu options. Depending on the layout, you may find it under "My Profile" or similar. Click on it to proceed.

      My profile Readyhubb

    • Click on Switch to professional account

      Readyhubb Switch to professional account

  4. Navigate to Plan and Billing:

    • Within the professional account settings, find the section labeled "Plan and Billing." This is where you'll manage your subscription and billing information.

  5. Edit Billing Details:

    • Look for the option to edit your billing details. It might be labeled as "Update Billing Information" or similar. Click on it to proceed.

  6. Enter New Details:

    • A form will appear where you can enter your new billing information. Provide the necessary details, such as your updated card information or billing address.

  7. Update Billing Details:

    • Once you've entered the new information, double-check it for accuracy. Then, click on the "Update Billing Details" button to save the changes.

  8. Confirmation:

    • After updating your billing details, you should receive a confirmation message indicating that the changes have been successfully processed.

⚠️ NOTE: It's important to note that keeping your billing information current is essential to prevent any disruptions in your Readyhubb subscription. Failure to update your details promptly could result in your pro plan reverting to the free tier, leading to potential loss of access to premium features. Additionally, ensuring the accuracy of your billing information is crucial for proper invoicing and account management. If you encounter any issues or have questions about updating your billing details, don't hesitate to reach out to Readyhubb's customer support team for assistance.

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