In order to ensure a smooth and efficient experience for both professionals and their clients, ReadyHubb maintains a clear policy regarding refunds. As a professional utilizing our platform, it's important to understand how refunds are handled and what steps to take in the event of a refund request from a client.
ReadyHubb does not facilitate direct refunds from professionals to their clients through our platform. This means that if a client requests a refund for services or payments processed through ReadyHubb, professionals are responsible for handling the refund independently, using alternative methods outside of our platform.
Handling Refunds: When faced with a refund request from a client, professionals should:
Communicate: Open lines of communication with the client to understand the reason for the refund request and address any concerns they may have.
Process Refunds: Utilize alternative payment methods or platforms to process refunds directly to the client.
Maintain Documentation: Keep thorough records and evidence of all transactions, services provided, and communications with clients. This documentation may be essential in resolving any disputes or chargebacks that may arise. Top Tips for Assisting You in Resolving Chargeback Claims
Seek Assistance: In the event of any challenges or uncertainties regarding refunds, professionals can reach out to ReadyHubb's support team for guidance and assistance.
By adhering to these guidelines, professionals can effectively manage refund requests from clients while maintaining the integrity of their business operations on ReadyHubb.
⚠️ NOTE: It's important for professionals to familiarize themselves with ReadyHubb's refund policy and take appropriate steps to handle refunds independently. For further assistance or clarification regarding our refund policy, professionals can contact ReadyHubb's support team, who are dedicated to providing prompt and helpful assistance.